FAQs

A cloud-based Transportation Management System (TMS) that connects you to your transportation partners from a single platform. Lighthouse provides management of your LTL, Truckload and Parcel shipments to streamline your process from shipment creation to freight bill audit.

No, Lighthouse is web based and accessible from any device. Nothing to install or maintain.

We take care of the set-up and testing for you! Simply provide your website login credentials and account numbers for each provider. NDA available upon request.

Typical set-up of a single location with multiple carriers and users is 1-2 days with testing.

No, Lighthouse is transaction based – meaning you only pay when a shipment is dispatched. No fees per user or per location. The transactional fees are determined by shipment volume. A monthly recap of transactions is presented the following month.

Time is money. Lighthouse streamlines processes, creating internal cost savings. However, to capture 100% of your Lighthouse investment, this can be incorporated in our Prepaid and Add feature for users who bill their clients for freight charges.

Lighthouse has no user limits – a client can add as many users as needed.

• Shared platform providing full visibility of shipment lifecycle
• Manage Multiple locations
• Account administrator can manage user permissions
• Lighthouse Supplier Portal / Purchase Order Management
• Truckload Carrier Portal – provider managed progression
• Robust Audit Feature with Auto Approve for carrier payables
• Evolving platform built by you, the customer!

Yes, Lighthouse can send/receive information to YOUR ERP/SAP system.

Not at all, Lighthouse is a user-friendly interface that guides users through each process and will send alerts if required information is missing. We pride ourselves on the personal support we provide through individual/department training sessions.

Absolutely! Not only is this welcomed but encouraged. We can coordinate this for you!